Privacy Policy
At Eliea Wellness, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or purchase our products.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Data: Name, email address, shipping address, billing address, and phone number when you make a purchase or sign up for our newsletter.
- Transaction Data: Details about payments and the products you have purchased from us. (Note: Payment processing is handled securely by third-party gateways; we do not store your credit card numbers).
- Technical Data: IP address, browser type, operating system, and browsing behavior on our site through the use of cookies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and deliver your orders, including managing payments and shipping.
- To communicate with you regarding your order status, inquiries, or customer support requests.
- To send promotional emails and newsletters, provided you have opted in to receive them.
- To improve our website functionality, product offerings, and overall customer experience.
3. Data Sharing and Disclosure
Eliea Wellness does not sell, trade, or rent your personal identification information to others. We may share your data with trusted third parties strictly for the purpose of operating our business, such as:
- Shipping and fulfillment partners to deliver your products.
- Secure payment processors to handle transactions.
- Law enforcement or regulatory bodies if required by law.
4. Cookies
Our website uses "cookies" to enhance user experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
5. Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and transaction data.
6. Your Rights
You have the right to access, update, or delete the personal information we hold about you. If you wish to exercise these rights, or if you wish to unsubscribe from our marketing communications, please contact us.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Eliea Wellness
Email: contact[at]elieawellness[dot]com
Singapore Office: #09-01, 20 Collyer Quay, Singapore - 049319
India Office: B. R. Nagar, Noonmati, Guwahati, India - 781020